WhatsApp Support
Use WhatsApp for trial requests, channel checks, device setup, playback problems and reseller questions.
Message +44 7532 814802 B1G IPTV SUPPORT 24/7 SUPPORT AVAILABILITY
Contact B1G IPTV — WhatsApp, Email & Reseller Support
Contact B1G IPTV for help with the 24-hour free trial, subscriptions and pricing, channel availability, the official Android APK, Firestick and Smart TV setup, EPG or playback, billing questions, and the B1G IPTV reseller panel, wholesale credits, white-label branding or custom-domain/DNS setup.
24/7Support Availability
WAWhatsApp
EMAILSupport Email
UK/EUPrimary Focus
Free Trial Help Channel Support Setup Help Reseller Support
Official B1G IPTV contact methods | WhatsApp + Email
+44 7532 814802support@b1giptv.iob1giptv.io24/7 Support
OFFICIAL CONTACT METHODS
How to Contact B1G IPTV Support
Use the official B1G IPTV contact details below. For faster troubleshooting, choose the method that matches your question and include the useful details listed later on this page.
Email Support
Email is useful when you need to describe an issue in more detail or include order context without posting it publicly.
support@b1giptv.ioFAQ & Self-Help
Check the full B1G IPTV FAQ for pricing, app, Firestick, channels, EPG, billing and reseller questions.
Browse 160+ FAQsInstallation Help
Use the device setup guide before contacting support about Fire TV, Android/Google TV, Smart TV, iOS, desktop, MAG or Enigma2.
Open installation guideChannel Availability
Browse the structured channel categories and use the free trial to confirm a must-have channel before purchase.
Browse channel listReseller Support
Ask about the reseller panel, wholesale credits, customer account management, white-label options, custom domains and DNS.
Open reseller page
ENTERTAINMENT PREVIEW
Browse Featured Live TV, Sports, Movies & Series
Browse a visual preview of sports, entertainment, movie and series categories featured across the B1G IPTV viewing experience.
CHOOSE THE RIGHT SUPPORT PATH
What Do You Need Help With?
Starting with the right topic gives support the context needed to answer your question without unnecessary back-and-forth.
| Your question | Best first step | What to include |
|---|---|---|
| 24-hour free trial | Free Trial page or WhatsApp | Device you want to test and preferred app/player. |
| Subscription / pricing | Pricing page | Plan duration or order question. |
| Specific channel | Channel list + free trial | Exact channel name and region/country. |
| App / APK | Our App page | Android/Fire OS device model and issue. |
| Installation / login | Installation guide | Device, player, login method and error message. |
| Playback / EPG | Troubleshooting + support | Channel/VOD affected, device and connection type. |
| Billing / refund | Pricing or Refund page | Order context; never send full card/payment credentials. |
| Reseller panel / credits | Reseller page + WhatsApp | Tier, credit requirement or panel question. |
BEFORE YOU MESSAGE SUPPORT
6 Details That Help B1G IPTV Support Troubleshoot Faster
A short message with the right technical details is more useful than a long message that does not identify the device, app or symptom.
Device Model
Say whether you use Firestick, Samsung/LG TV, Android/Google TV, iPhone/iPad, Windows, Mac, MAG, Enigma2 or another device.
App or Player
Include the official B1G IPTV app or the name of the compatible player you are using.
Exact Problem
Describe what happens: login error, app not installing, buffering, black screen, missing EPG, one channel down or account not loading.
Scope of the Issue
Say whether the problem affects one channel, one category, VOD only or the entire account.
Connection Type
Tell support whether you use Wi-Fi, Ethernet or mobile data and whether other internet services work normally.
Protect Private Data
Do not post usernames, passwords, M3U links, portal URLs or reseller-panel credentials in public screenshots or public forums.
FREE TRIAL CONTACT
Request the B1G IPTV 24-Hour Free Trial
Use the trial to test the exact device, app, channels and home-network conditions you plan to use after purchase.
Tell Us Your Device
Firestick, Smart TV, Android/Google TV, iPhone/iPad, computer or another supported device.
Choose Your Player
Use the official Android app or another compatible player appropriate for the device.
Test Priority Channels
Check the regional, sports, news or entertainment channels that matter most to you.
Test Real Network Conditions
Use your normal Wi-Fi or Ethernet connection and normal viewing hours.
APP & APK SUPPORT
Contact B1G IPTV for App, APK & Player Help
Android users can download the official B1G IPTV APK directly from the b1giptv.io domain. Other devices can use compatible IPTV players and the active account method supplied for the service.
If the app does not install, login fails, categories do not load or EPG is missing, send support the device model, operating-system version where known and the exact app/player name.
Official APK support Fire TV / Android TV setup Smart TV / iOS players Login & EPG troubleshooting
Useful App Support Message
Device: Firestick / Android TV / Smart TV / iPhone / etc.
App: official B1G IPTV app or compatible player name.
Issue: installation, login, loading, EPG, playback or another specific problem.
Network: Wi-Fi or Ethernet.
Do not paste your full password or private playlist/server details into public screenshots.
CHANNEL & EPG SUPPORT
Contact B1G IPTV About a Channel, Region or EPG Issue
The current B1G IPTV service lists 28,000+ live channels, 100,000+ movies and 20,000+ series. Because individual feeds can change, confirm a must-have channel during the trial or with support before relying on it.
Confirm a Specific Channel
Send the exact channel name plus country or region so support can distinguish similarly named feeds.
Confirm channelEPG Missing or Incorrect
Refresh guide data in the player and compare another channel. If the issue remains, send the channel name and player used.
Catch-Up Question
Catch-up depends on eligible streams, plan and player. Contact support with the exact channel if catch-up availability matters to you.
One Feed Not Playing
Test another channel and VOD item first. If only one feed is affected, send the exact name instead of reporting the whole service as offline.
PRICING BEFORE YOU CONTACT US
Current B1G IPTV Subscription Prices
If your question is about price, review the current 1, 3, 6 and 12 month plans below first. Prices are displayed in EUR after the shown 25% discount, and you can request the 24-hour free trial before choosing a paid plan.
1 Month
€9.32
€6.99
/month
25% OFF
- 28,000+ Live Channels
- 100,000+ Movies
- 20,000+ Series
- 4K & FHD Ultra HD
- HD / FHD / 4K Options
- Electronic Program Guide
- Catch-Up TV (7 Days)
- 24/7 Customer Support
- Fast Activation
- Multiple Devices Supported
- Dedicated Account
3 Months
€25.32
€18.99
/3 months
25% OFF
- 28,000+ Live Channels
- 100,000+ Movies
- 20,000+ Series
- 4K & FHD Ultra HD
- HD / FHD / 4K Options
- Electronic Program Guide
- Catch-Up TV (7 Days)
- 24/7 Customer Support
- Fast Activation
- Multiple Devices Supported
- Dedicated Account
6 Months
€39.99
€29.99
/6 months
25% OFF
- 28,000+ Live Channels
- 100,000+ Movies
- 20,000+ Series
- 4K & FHD Ultra HD
- HD / FHD / 4K Options
- Electronic Program Guide
- Catch-Up TV (14 Days)
- 24/7 Priority Support
- Fast Activation
- Multiple Devices Supported
- Dedicated Account
BEST VALUE
12 Months
€59.99
€44.99
/year
25% OFF
- 28,000+ Live Channels
- 100,000+ Movies
- 20,000+ Series
- 4K & FHD Ultra HD
- HD / FHD / 4K Options
- Electronic Program Guide
- Catch-Up TV (30 Days)
- Priority Support
- Fast Activation
- Multiple Devices Supported
- Dedicated Account
- Premium Sports & PPV
- Exclusive Content
Clear Plan Terms
Review the published refund policy for current eligibility requirements and conditions before ordering.
Secure Payment
Payments are handled over HTTPS. Review the available payment method and checkout details before purchase.
Instant Activation
Activation details are sent after payment confirmation so you can begin the setup process.
Accepted Payment Methods:
BILLING, RENEWAL & REFUND SUPPORT
Contact B1G IPTV About an Order, Renewal or Refund Question
Use the official pricing and refund pages first, then contact support when your question depends on a specific order or account.
Pricing Question
Check the current subscription totals before messaging support so you can reference the exact plan period.
Renewal Question
State the current subscription period and the period you want for the next renewal.
Order Identification
Keep your order confirmation privately available so support can identify the transaction if needed.
Refund Question
Review the published refund policy and explain why you believe your order meets the current eligibility rules.
Protect Payment Data
Never send a full card number, CVV, banking password or other unnecessary payment credentials to support.
Email for Detailed Context
Email can be useful for an order question that requires a clearer written history than a short chat message.
B1G IPTV RESELLER CONTACT
Contact B1G IPTV Reseller Support About Panel, Credits & White-Label Setup
Use reseller support for panel access, wholesale credit orders, customer subscription management, renewals, white-label branding and supported custom-domain/DNS configuration.
| Reseller Tier | Credits & Wholesale Cost | Support Topic |
|---|---|---|
| Starter | 100 credits × €0.85 = €85.00 | Panel setup, customer subscriptions, renewals and reseller support. |
| Professional | 350 credits × €0.79 = €276.50 | Panel + white-label branding + supported own-domain/DNS configuration. |
| Enterprise | 1,000 credits × €0.69 = €690.00 | Higher-volume workflow, expanded branding and supported custom-domain/DNS setup. |
Before ordering reseller credits: tell reseller support which tier you want, whether you already have a panel, and whether you need white-label, own-domain or DNS configuration.
SUPPORT & ACCOUNT SECURITY
Keep Your B1G IPTV Account and Reseller Credentials Private
Support may need account context, but you should still minimize the private information you share and use only the official contact methods listed on this page.
Do Not Post Credentials Publicly
Keep usernames, passwords, M3U URLs, server addresses, portal details and reseller-panel logins out of public forums and public screenshots.
Check the Official Domain
Use b1giptv.io for official pages and the official Android APK rather than relying on unrelated sites using a similar B1G name.
Protect Payment Information
Support may need an order reference, but it should not require your full card number, CVV or banking password.
Protect Reseller-Panel Access
Customer account details and reseller-panel credentials are different. Do not send panel credentials to customers.
B1G IPTV CONTACT FAQ
B1G IPTV Support Questions
Answers about contacting B1G IPTV for trial, installation, app, channel, billing, refund, playback and reseller support.